Your company is growing. The Problem is that your support teams are basically growing at the exact same pace which is killing your bottom line. it is time to take Action to fix that!
The Action Team was created to provide growing companies with a global solution for all their Business Process Outsourcing (BPO) needs on every communication channel available. So no matter if your customers are on Facebook and Twitter, or Phone and Email our team can take care of...
- OmniChannel Customer Experience Services & Support
- General Customer Service Support
- Proactive Customer Support Engagement
- Account Management
- Payment Processing
- Refunds & Returns
- Voice of the Customer Follow Up
- Order Processing and Upsells
- Call Center / Web Chat / Email / Social Media / Video
- Multi-Channel Technical Support
- Tier 1, 2, and 3 troubleshooting and technical Support
- Customer Retention and Insight
- Customer Satisfaction (CSAT) Survey and Followup
- Net Promoter Score (NPS) Survey and Followup
- Behavior and Personality Data Analysis
- And Much More from our U.S.A and Philippines Support Centers.
If your team is growing and ready to bring in the experts to help be your strategic action partner click below to set-up a call with our Action Team and learn more!
The DreamCSX I.C.E. Process ensures your customer experience goal is achieved by your DreamCSX Action Team.